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Mission Statement

Andrew James offers a wide range of the latest and greatest gadgets and accessories for the kitchen, home and garden, at an affordable price that makes them available to everyone who aspires to make their home the best it can be.

We believe that every household deserves to experience the advantages of time and energy-saving equipment, as well as products that simply make life at home that little bit more enjoyable! By becoming experts at trading online, we have been able to make cost savings that we can pass on to our customers, meaning our customers always get a great deal on the reliable, high quality products they demand.

What Makes Us Different

Every new item we add to our range is specially selected to meet the needs of our customer base, and goes through scrupulous testing to make sure it meets our high standards. We only stock Andrew James products, and our customers only receive service and support directly from us. This means we can be experts on every item we stock, and you can get help and advice directly from the experts and not from a ‘middle-man’.

Our Values

Everything we do is based around our core values of honesty, respect and commitment. As a family-run business, it makes sense for us to honour these traditional family values, which we do both through the attitude amongst our team members, and through our approach to customer service.

By being open and honest with each other and with our customers, we can tackle problems and find solutions more efficiently. We appreciate and respect ideas and opinions from everyone within the business, and also find feedback from our customers extremely valuable - after all, we’re all working towards the same goal of customer satisfaction!

We strive to remain committed to each other and to our customers, from the seemingly trivial tasks right up to critical business decisions, knowing that our reputation relies on success at every point along that spectrum. Our team won’t give up until they’ve found out exactly what size chicken will fit in your Mini Oven, and Andrew James won’t give up until we find you the useful, dependable products you want, at the prices you're happy with. Because if you’re happy, we’re happy!