Customer Services : 0191 377 8358
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Contact Us

Welcome to the Andrew James Contact Us page. Here you will find details of all of the ways you can get in touch with us, and the most convenient methods of resolving any queries you may have.

“Please be aware…

The Andrew James Customer Services phone lines will be going down today due to maintenance works.

Our Customer Services Team can still be reached via email:

We apologise for any inconvenience this may have caused.

Thank you for your patience,

The Andrew James Customer Services Team”

Where We Live:

Send us a letter, or come in to collect your order:

Andrew James UK Ltd
Floor 3, 2 Lighthouse View
Spectrum Business Park

Please be aware that customer collections are only available with prior agreement from Customer Services, so please give us a call first if you'd like to come and collect an item from our offices.

Call or Email Us

Our Customer Services staff know our products inside-out and are always happy to help, so why not give us a call?
Customer Services: 0191 377 8358

Standard Opening Times:

Monday to Thursday: 8.30am to 5.00pm
Friday: 9.00am to 5.00pm
Saturday & Sunday: Closed

For queries and advice, send our customer services team an email:

Keep in Touch on Social Media

Discover more about Andrew James and get updates on special offers and new releases by following us on our social media accounts:


We have a great library of product information that may resolve your query - so take a look at our product and support videos on YouTube.

Ask a Question

We are here to answer any of your queries regarding our products, our website, your orders, or our company as a whole. Simply complete the form below and we will get back to you as soon as we can.

We look forward to hearing from you.