Customer Services : 0191 377 8358
Spend £50 or more for free next day delivery

Contact Us

Welcome to the Andrew James Contact Us page. Here you will find details of all of the ways you can get in touch with us, and the most convenient methods of resolving any queries you may have.


Where we live

Send us a letter, or come in to collect your order:

Andrew James UK Ltd
Floor 3, 2 Lighthouse View
Spectrum Business Park

Please be aware that customer collections are only available with prior agreement from Customer Services, so please give us a call first if you'd like to come and collect an item from our offices.

Give us a call

Our Customer Services staff know our products inside-out and are always happy to help, so why not give us a call?

Customer Services : 0191 377 8358

Standard Opening Times:

Monday to Saturday: 9.00am to 5.00pm
Sunday: Closed

Drop us an email

For queries and advice, send our customer services team an email.

Keep in touch on social media

You can discover more about Andrew James and get updates on Special Offers and New Releases by following us on our social media accounts:



We have a great library of product information which may resolve your query - so take a look at our product and support videos on YouTube.


Ask a question

Why not get in touch? We are here to answer any of your queries regarding our products, our website, your orders or our company as a whole. As such we would love to hear from you using this contact form. Simply complete the form and we will get back to you as soon as we can.

We look forward to hearing from you.