Andrew James - Contact and information pages

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Contact Us


Welcome to the Andrew James Contact Us page. Here you will find details of all of the ways you can get in touch with us, and the most convenient methods of resolving any queries you may have.

Where we live

Where we live



Send us a letter, or come in to collect your order.

Andrew James UK LTD,
Henderson Building, Unit 1,
North Industrial Estate Bowburn,
Co. Durham,
DH6 5NG

Give us a call

Give us a call



Our Customer Services staff know our products inside-out and are always happy to help, so why not give us a call?


0191 377 8358Monday to Friday: 9.00 to 19.00
Saturday: 9.00 to 17.00
Sunday: 9.00 to 12.30
Find us online

Find us online



Discover more about Andrew James and get updates on Special Offers and New Releases by following us on our Social Media accounts.


Facebook Twitter Instagram Google + Youtube
Let us show you how

Let us show you how



We have a great library of product information which may resolve your query - so take a look at our product and support videos.


Please be aware that customer collections are only available with prior agreement from Customer Services.

Why not get in touch?

We are here to answer any of your queries regarding our products, our website, your orders or our company as a whole. As such we would love to hear from you using this contact form. Please just select the relevant subject for your enquiry from the drop down list, complete the brief form and we will get back to you shortly.

Trade customers can use this form too, and any Trade enquiries will be routed straight to a specialist who can deal with Business to Business contracts.

We look forward to hearing from you.